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/05 AI & Automation AI assistant online

AI that works
while you sleep.

Chatbots that answer your customers, systems that follow up every lead, and content that plans and posts itself. Built by Bison, around the way you already work.

The assistant in the corner of this page is one of ours. Ask it anything.

A day in your business

Same day.
Two ways to run it.

Without AIWith Bison AI
23:04

A customer asks about delivery. Nobody is awake to answer, so they buy somewhere else.

The assistant answers in seconds, suggests the right product and saves the sale.

08:30

Yesterday's enquiries sit in three inboxes. Somebody will get to them, eventually.

Every enquiry is already scored and filed. Hot leads alerted your team the moment they came in.

11:00

Two hours go into writing, designing and posting this week's social media.

The month's posts are planned, written, designed and scheduled. You approve them over coffee.

16:00

Copy-pasting contacts between an email tool, a scheduler, a CRM and a spreadsheet.

One system for email, social, leads and reports, all talking to each other.

We build the second version, around the way you already work.

What we build

Five systems.
One team behind them.

AI chatbots for shops and websites

Trained on your products, policies and services. It answers questions, recommends products and captures leads day and night, and hands the conversation to your team when a person is needed.

  • Product, delivery and order questions
  • Recommendations that sell
  • Lead capture and human handover
Website chat

Can I return a jacket I bought last week?

Yes, unworn items can be returned free. Shall I start the return for your last order?

Can I talk to a person instead?

Handed to your team, with the whole chat

Sales automation

Every enquiry captured, scored and followed up. Leads land in one pipeline, hot leads trigger an alert, and follow-up emails and tasks go out on time, every time.

  • Lead scoring
  • One pipeline, with tasks
  • Follow-ups that never forget
Pipeline
NewCafé ownerHotGym chainWarm
QualifiedProperty developerHot
ProposalOnline floristWarm

Hot lead: your team was alerted and a follow-up is scheduled

Email and newsletters, without Mailchimp

Our own newsletter platform writes campaigns in your brand voice, builds segments, tracks opens and clicks, records consent for GDPR and sends from your own domain.

  • Campaigns written in your voice
  • Segments and tracking
  • GDPR consent built in
New campaign
SubjectGift ideas they will actually use Send to

Past customersSubscribed only

Written in your brand voice

Opens trackedClicks trackedConsent ✓

Social media on autopilot

AI plans your content calendar, writes captions for each platform, designs on-brand graphics and reels, and schedules posts to Instagram, Facebook and LinkedIn.

  • A month planned at a time
  • Captions and graphics per platform
  • Scheduled and published for you
Content calendar
MonTueWedThuFri IG · ReelLinkedIn · Case studyFB · Offer IG · CarouselFB · EventLinkedIn · Tip

Week scheduled

Custom AI apps

Built around your process: assistants that know your company, tools that read documents and invoices, quoting and reporting tools, all connected to the systems you already use.

  • Assistants that know your business
  • Documents read, data entered
  • Connected to your CRM, shop or ERP
Document reader

supplier-invoice.pdf

AI is reading it

Supplier
Fresh Foods Ltd
Amount
Matched to order
Due
End of month

Added to your accounts

Trained on your business.

Written in your voice.

Hands over to a human.

For creators & small teams

Five apps.
Or one place.

Plan, write, design and post your content, and send your newsletter, from one place. No pile of monthly subscriptions, no copy-pasting between apps, more time for the work only you can do.

Email tool Post scheduler CRM Design app Spreadsheet One placeEmail · social · leads · design

How we work

From first call
to fully running.

  1. Step 01Free AI audit

    We map where your team loses time and which questions your customers keep asking.

  2. Step 02Plan & quote

    A clear plan: what to automate first, what it connects to and what it costs.

  3. Step 03Build & connect

    We build it and connect it to your website, shop, CRM and social accounts.

  4. Step 04Launch & train

    We test it with real questions, launch it and show your team how to run it.

  5. Step 05Improve every month

    We read what your customers ask, fill the gaps and keep it sharp.

Plain language, no black boxes, and a team you can actually call.

Proof, not promises

We run on it
ourselves.

Our own newsletters, lead follow-ups and social posts run on the platform we build for clients, and the assistant on this page is the same kind of chatbot we build for online shops. You see it working before you buy it.

Answers 24/7 on this siteRuns our own newsletters, leads and socialBuilding digital products since 2017

Questions we get asked

Ask us
anything.

Or ask the assistant: open the chat →

Is our data safe, and is it GDPR compliant?

GDPR is part of the build, not an afterthought. We only collect what the system needs, record consent where it is required and agree with you how long data is kept. We use the business versions of AI services, which do not train their models on your data.

Which AI do you use?

We build on Claude by Anthropic and other leading models, and pick the right one for each job: fast models for live chat, stronger ones for writing and analysis. As better models come out, we can switch.

Who owns what you build?

Your data, your content and your customer lists always stay yours, and you can take them with you. Who owns the code of a custom app is set out clearly in the proposal, before any work starts.

How long does it take?

It depends on the scope. A chatbot on an existing website is a much smaller job than a custom app connected to several systems. After the free audit you get a plan with a clear timeline.

How much does it cost?

It depends on what you need, so we do not publish one price. Book a free consultation: we look at where AI saves you the most time and give you a clear quote, with the running costs explained up front.

Will it sound like us?

Yes. We train every system on your website, your products and your past content, and set the tone with you: formal, friendly or a bit wild. You approve how it writes before anything goes live.

Can a real person take over the chat?

Always. When a customer needs a person, or asks for one, the assistant passes the conversation and their details to your team, so nobody has to repeat themselves.

Does it work in Maltese and other languages?

Our assistants reply in the language the customer writes in, including Maltese, Italian and most European languages. We test the languages that matter to your customers before launch.

Does it work with Shopify and WooCommerce?

Yes. We connect chatbots and automation to Shopify, WooCommerce and custom shops, so the assistant knows your products, prices and stock, and can help with orders.

Free AI consultation

Ready to put AI
to work?

Tell us what you'd like to automate. We'll look at where AI saves you the most time and come back with a clear plan.

    DRAG
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    Balal Road, San Gwann
    +356 79081890
    bison@bison-studio.com

    Bison®